Terms of Service

1. Who we are

Weblock AI Studio is operated by WEBLOCK MEDIA LTD (registered office: 9a Wick Road Business Park, Wick Road, Burnham-On-Crouch, Essex, CM0 8FA, United Kingdom; registered in England and Wales, company no. 12103785). In this document "we" means that company, and "you" means whoever uses the service.

You can write to us any time at [email protected]. A person reads those emails.

2. What we sell

Weblock AI Studio is a subscription for planning AI films. You describe the film, and you get the script, the shots, a finished prompt for every shot and the sound design. Depending on your plan, you get:

on Pro and Studio, the Workshop in your browser, where our system builds the plan (with a monthly allowance, see section 13),
the Claude connector, which lets your own Claude account see and edit the films in your Workshop,
the film-making skill pack: short skills you upload to Claude, which load their full, always up-to-date text through the Claude connector while your subscription is active. A skill is a set of instructions Claude loads and then works by.

In the Workshop, the Brand profile is where you set out your brand's style, tone of voice and no-gos, once.

You can choose from three plans: Basic, Pro and Studio. All three include the Claude connector and the skill pack with its updates. On Basic you work in your own Claude; the Workshop isn't included. The Workshop and the Brand profile come with Pro and above, and the Workshop's monthly allowance differs by plan (see section 13). Your subscription only unlocks what's in the plan you chose.

To be absolutely clear: on Basic, we don't generate images or video for your films. The plan and the prompts come from us; the images and video are made with the provider you choose, in your own account and at your own cost. On Pro and Studio, we make the images, video and sound on our accounts, within your monthly film allowance (see section 13).

The service is available in English and Hungarian. You choose which language to use and download, and you can switch at any time.

The Workshop only needs a browser. The connector and the skills need a Claude account (for the skills, with code execution turned on and the Claude connector connected), and on Basic, generating needs your own accounts with the generators. These are run by other companies under their own terms, and we are not responsible for how they work.

3. Who the access belongs to

One subscription belongs to one person: the person whose email address you paid with. If several of you work with it, each of you needs your own subscription, even within the same company.

You don't need a password to download. We email you a sign-in link, and that takes you into the client portal. Please don't pass the link on.

Every subscription comes with a licence number (WLAI-XXXX-XXXX-XXXX). The licence number is tied to the one profile whose email address you paid with, and it only works there.

Your licence number is personal: you may not pass it on, sell it or transfer it to anyone else.
It cannot be used in another profile. If someone tries to enter it from a different profile, the system rejects it.
One licence can link at most two Claude accounts to the connector. If you link a third, the oldest connection ends.
You can send questions, fault reports and feedback through the site while signed in with a live licence; we attach the licence number linked to your account automatically. That is how we know the request really comes from the subscriber.
If your profile's email address changes, write to us and we will move the licence to the new address.

If we see the pack or the licence number being passed on, sold or shared publicly, we may suspend access. We'll tell you, and we'll tell you why.

4. How you receive it, and how it is updated

After payment we email you a download link. You can also download the same pack from the client portal at any time, in case you lose the email.

Every pack you download carries your licence number and email address, and every skill text loaded through the connector carries your licence number. This shows that the copy came from you.

We review the pack every week: we look at new and changed models and rewrite whatever has gone out of date. While your subscription is active you get every new version and every new skill, and we email you what changed.

The skills update themselves: each time it is used, the short skill in your Claude loads the latest full text through the connector. New skills also come through the connector, so you never need to download the pack again.

5. Prices and payment

Prices are on our pricing page, always in the currency we actually charge in. Each is a fixed list price: no exchange-rate conversion, and your card statement shows the same number you saw on the page.

The price shown is the total: nothing is added at checkout.

Payment is handled by Stripe. Your card details never reach our servers: we only see whether the payment succeeded and which plan it was for.

Your subscription renews automatically at the end of the period you chose (monthly or yearly) until you cancel. Stripe sends the invoice before it renews. For yearly subscriptions we also email you 7 days before renewal.

The Pro and Studio plans start with a 7-day free trial. You enter your card at checkout, but we don't charge it during the trial. On day 7 the subscription becomes paid automatically and Stripe takes the fee for the period you chose; we email you at least one day before. If you cancel before the trial ends, you pay nothing. During the trial the Workshop is open with an allowance of 20 AI calls and 1 finished film made by us, but without ad image generation. The skill pack download, the skills and the Claude connector unlock after the first successful payment. Each card can start one trial only: if the card has already had a trial, the subscription is paid straight away. The Basic plan has no free trial.

Money-back: for 48 hours after the first charge you can ask for a refund with one button in your account. If you've loaded no more than 5 different skills by then, we refund the full amount straight away and your subscription ends. If you've loaded more, we review your request individually and reply within two working days. This doesn't affect your statutory right to cancel as a consumer.

You can change plan at any time on the My subscription page. If you move to a bigger plan or to yearly billing, the change takes effect straight away and you only pay the difference for the days left. If you move to a smaller plan or to monthly billing, the change takes effect at the end of the period you’ve paid for: your current plan stays active until then, so no credit is given.

If you use up the Workshop's monthly AI allowance on Pro or Studio, you can buy a top-up of 50 AI calls for a one-off fee. The top-up doesn't renew automatically, its calls don't expire at the end of the cycle, and they're only used once your monthly allowance has run out.

If you run out of your monthly film allowance on Pro or Studio, you can buy a 2-film top-up for a one-off fee. It doesn't renew automatically, its films don't expire, and they're only used once your monthly film allowance has run out.

We may change our prices. For existing subscribers a change only applies from the next renewal, and we'll email you at least 30 days beforehand.

6. Cancelling

You can cancel your subscription at any time, without giving a reason: on the My subscription page, or by emailing [email protected]. The cancellation takes effect at the end of the period you’ve paid for, and everything works as usual until then.

On monthly billing you can ask for a pause instead of cancelling, once a year: we won’t take the next monthly payment, and billing carries on as normal when the pause ends.

The full text of the skills loads through the connector, and only while your subscription is active. Once you cancel, the skills in your Claude stop working from the end of the paid period. Whatever you made with them until then stays yours, and if you subscribe again, the skills you uploaded work again.

We don't refund a period that has already started, except as set out in the cancellation notice.

If your subscription ends or a renewal payment fails, you can still sign in to your account and renew it there. Until then the Workshop, downloads, the Claude connector and the skills aren't available. Your account and your films are kept.

7. What you can do with the pack

We keep the copyright in the skills. Your subscription gives you the right to use them; you are not buying the skills themselves. The exact terms are in the licence included in the pack; if the two differ, this document prevails.

What you make with the skills (films, scripts, copy, prompts) is yours. You can use it in your own business and sell it to your clients.

You may not, however, pass the skills on, share them, publish them or sell them, in whole or in part. You may not save or harvest the full text loaded through the connector. You may not turn them into your own product or course, even if you rewrite them, and you may not remove the licence number from them.

If you break these rules, your right to use the pack ends and you must delete every copy.

8. What we ask of you

You may not use the skills to produce content that breaks the law or causes harm. That includes:

misleading depictions of a real person without their consent,
hateful, violent or sexually exploitative material,
infringing anyone's copyright or trade mark,
false claims about a real event or a real person.

You are responsible for what you create and publish with the skills. It is up to you to follow the rules on people's likeness and voice, copyright and the platforms you publish on.

If you upload a photo of a real person, you confirm that it is your own face or that the person gave their consent in advance. You may not use the face of anyone under 18, a public figure or a celebrity. Whoever uploads a photo is responsible for it and for how it is used.

9. The limits of our liability

The skills give you a method and suggestions, not professional, legal or financial advice. Always review the finished work before you use it.

The skills refer to services run by other companies. These can change at any time, and we are not responsible for how they work. Prices and credit figures in the skills are for guidance only: they were correct on the date shown.

We work to keep the client portal and downloads available, but we don't promise uninterrupted service.

Our liability is capped at what you actually paid us in the 12 months before the loss. This cap does not affect liability that the law does not allow us to exclude.

10. Changes and ending the agreement

We may change these terms. We'll email you about any material change at least 30 days in advance. If you disagree, you can cancel before it takes effect.

If we end the agreement because of a serious breach of these terms, we'll tell you and explain why.

11. Governing law

These terms are governed by the law of England and Wales. If you use the service as a consumer, this does not affect rights you have under the mandatory law of your own country.

Please bring any complaint to us first, at [email protected]. We reply substantively to every complaint within 14 days.

If you bought as a consumer in Hungary and we could not settle your complaint, you can turn to the conciliation board for your place of residence free of charge. You will find the boards and their contact details at bekeltetes.hu.

If you bought as a consumer in the United Kingdom, the independent dispute resolution body we name is Retail ADR (retailadr.org.uk). We do not take part in such procedures.

You can go to court at any time regardless.

12. If you had an account in the former Workshop

We have replaced the earlier Weblock AI Studio Workshop with a new, simpler Workshop that is part of the subscription. Your old account and data are still there: sign in to download them at any time, or ask us to delete the account.

13. The Workshop allowance

In the Workshop the plan is made by our AI provider, so usage has an allowance, which differs by plan. A film takes roughly 6 AI calls.

Basic: no Workshop: you work in Claude, with no limit
Pro: 100 AI calls a month, up to 40 a day
Studio: 200 AI calls a month, up to 80 a day

On Pro and Studio, the images, video and sound of your finished film are made on our accounts, so there is a separate monthly film allowance: 4 films a month on Pro and 10 on Studio, each up to 30 seconds. A longer film uses one film from your allowance for every 30 seconds. The film allowance resets on the first of every month, and unused films don't roll over. You can ask for each finished item to be redone up to twice.

Your monthly allowance resets on your billing day: at every payment on a monthly plan, and each month on the day you bought it on a yearly plan. Unused calls don't carry over. The Workshop always shows how much is left and when it will be full again.

The Claude connector and the skills have no such allowance, because your own Claude account does the work there. We will not reduce the allowance during your subscription.

Unused calls from the monthly allowance don't carry over; top-up calls do (see section 5).

14. If something is faulty: your rights

Throughout your subscription the service must work as described: the Workshop, the connector and the downloadable pack alike. This is your statutory right, and as a consumer no term can restrict it.

If something does not work as promised, you can first ask us to fix it free of charge within a reasonable time.
If we do not or cannot fix it, or the fault is serious, you can ask for a price reduction, or end the subscription and get back the fee for the period affected.
These rights continue after the cancellation period has ended, and apply whether or not you have downloaded the pack.

Report a fault to [email protected] with a short description of what happened. We will give you a substantive reply within 14 days, and if the fault is on our side we will not ask you to prove that you did not cause it.